[DragonByte Tech]

Originally Posted by TexasMex

so why doesnt the sound work?

If you are having problems with sound, please follow this check-list:


1) Did you select a sound to be played in the Instance Manager?
AdminCP -> DBTech - vBShout -> Instance Management -> [Edit] -> Shout Sound / Invite Sound / PM Sound

2) Are sounds turned on?
AdminCP -> DBTech - vBShout -> Settings -> Enable Sounds

3) !!!Pro Only!!! Are sounds turned on in the UserCP?
UserCP -> Shoutbox -> Shoutbox Settings -> Shout Sounds / Invite Sounds / PM Sounds

4) Is the QuickTime browser plugin installed?
QuickTime Plugin- Please note that you need to restart your browser after installing the plugin.

5) Does it work in other browsers?
If you only have one browser on your computer (Internet Explorer) you should try out Firefox.

6) Is the following text present in the source of the page: <embed or <audio ?
Right click -> View Source -> Ctrl+F -> <embed
Right click -> View Source -> Ctrl+F -> <audio
If this is not found, and all the above steps are completed, then you may have an out of date template. Please revert any customisations to dbtech_vbshout_shoutbox


If none of the above steps fix it for you, then it's a browser issue that we are unfortunately unable to assist with.

Originally Posted by danycutu1

my shoutbox doesn't seem to work as supposed. no sounds, a lot of bugs and first of all it doesn't seem to be possible to edit shouts, delete etc. i used IE 9 for debugging and this is what i got.
This browser is AJAX compatible
Firing System Init
LOG: Fire vB_XHTML_Ready
LOG: Fetch Cookie :: vbulletin_collapse (null)
LOG: [2:7:38] Setting Sticky: Welcome .::StormZone.Ro::..
LOG: [2:7:46] Fetching shouts1...
LOG: [2:7:47] Setting Sticky: Welcome .::StormZone.Ro::..
SCRIPT5007: Unable to get value of the property 'permissions': object is null or undefined
vbshout.js?v=610, line 1801 character 9
SCRIPT5007: Unable to get value of the property 'permissions': object is null or undefined
vbshout.js?v=610, line 1801 character 9


and the line is
1801 shout.permissions = $.parseJSON(shout.permissions);


please help with that

Please link me to your site and either make it available to guests or create me an account so that I can look into this


Fillip