If it's a particular user, put them on Ignore and then you won't get their PMs anymore. I did have to do that for one user as he would sent me a link to his thread everytime he posted asking me to reply. After telling him several times to not do that, I put him on Ignore.
I have had users get upset that I ask questions and then don't reply immediately when they respond back. But, I don't live here. I check the place in the morning and I try to check it again in the afternoon. If they can't be patient and wait, then that is their problem, not mine.
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