[Nelson58]

Chris,

Sorry if I aggravated you, but there are no instructions, and I needed help. I did not mean to upset you. I humbly apologize. However, I was honest.

Two of your replies were regarding the fact that I paid for a membership on your site, and your site did not credit me properly. True? And the reason that I wasn't credited was that one of the mods that you use, which you also sell, did not work properly. That made me a bit uneasy. I realize that your site is under construction, but most of the mods have no installation instructions with them. That will make people hesitant to buy them. I took a chance, because a newsletter is very, very important for a forum to have in my opinion.

I am relatively new to all this, I am not a coder, just a hobbyist who runs a site, so please forgive my ignorance. I did not realize that, to capture the "look and feel" of my site in your add-on's header and footer setting, I needed to design my own header and footer using HTML. I do not know HTML well, so I would need to use an HTML generator like FrontPage or Dreamweaver, or CoffeeCup. It did not say that anywhere on your site, so how would I know that? I incorrectly assumed that your add-on would "grab" the header and footer code from my VBulletin default template and use that. Sorry for assuming. I apologize.

I will take you up on your kind offer, please, of a refund of my money, because, without instructions, I will be lost and will just keep the community bulletin that we use now.

Thanks,


Nelson

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Originally Posted by ChrisTERiS

When you're using a name, please try to be clear and honest. You know very well that I replied to you. More than 3 times. You got my emails as you replied to them. As a way to help you I asked you to provide me your site URL so I'll be able to design for your a header and footer matching your site's interface. I got this email 24 hours ago.

Do you think that is a one hour work to do it? Finally it's NOT about BUG, is NOT about security hole. Your issue is just a template modification and NONE company (even vBulletin) supports template/code modifications. That's why I said you that I'll HELP you and not that I'll fix it. The screenshots of this addon shows the newsletter without header and footer. Just content. What you'll add there (if you know HTML as I wrote you) is up to you.

Thank you
Chris
PS- At any time you can ask a 100% refund while I allow you to keep and use all 14 addons that I sent you.
PS 2- I just issued a full refund of your payment even if you didn't asked for it. I don't use to keep money frome people who feel cheated.

I would still appreciate someone helping me, please, so that I can understand how I would fill in the header and footer settings in order to capture the header and footer to create a similar look on my newsletter? Thanks!


Nelson