Well I told them to try that, and I logged out and logged back in with that enabled. So far they don't seem to be having anymore problems, and I have yet to encounter another session-log-out with the Shoutbox even though up until now I haven't had Remember Me on at all so the problem only occurred once and never came back for me at least. One guy who was using his Wii to access it kept having the problem and so I told him to log out and log back in with the Remember Me on. So far it seems to be working. If I have any more issues with it I will be sure to ask you.
Thanks for the help Fillip!
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