Thanks- from what I can tell it looks like the button is forming but is being pushed away by some other page element.
Can you try it with the default VB style?
To get the default style go to Admin CP -> Styles & Templates -> Style Manager -> Add New Style and create a new style with no parent style. This will be the default style.
Then go to Admin CP -> Settings -> Options -> Style & Language Settings and give permission for users to change styles (if it was disabled) so you can change to the default style to test it.
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