[VBDev]

Originally Posted by Cayton

I ordered the paid version plus professiona install on the mgcproducts site. Yesterday evening someone attempted to install the chat plugin on my site and from appearances they uploaded over my admincp so that the only file that shows in there is mgc_cb_evo.php . Needless to say my site has crashed. Yesterday evening I patiently posted in mgc priority support, PM'd "MGC" and PM'd VBdev on this site without one reply. At the very least I would expect someone to have the courtesy to send me a message to say that the site wa down and they were working to resolve it or inform me if they could not fix it. I chose MGC because of the volume of traffic on this thread and the number of installs, but my forum has been down for 14 hours without a peep from anyone. I am forced to restore it my self and still be without the product or service I paid for. Very BAD experience.

As I stated in the PM I sent you, I recognize I indeed did a mistake (error is human...) when installing the chatbox but I sent you an email as soon as I discovered the issue.

So don't tell me I didn't warn you I made a mistake.

Btw, I offered you to refund the install fees, help you fix my mistake and install the chatbox for free once it's fixed but got no answer.

So please, at least tell the thruth... And don't use this thread regarding paying mods, this is not the place.