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erikj · #1 11-12-2012, 09:02 PM

Hi,
We have a large forum running under a load balancer. Unfortunately our configuration is such that vBulletin sees only the load balancer's IP address rather than outside traffic. Recenly one of the managers of our forum looked at a log of attempeted registrations and saw a suspicious one that had tried to register many times and added the displayed IP address to the list of blocked user IPs. This had the unintended effect of blocking all traffic to the forum. I cannot even access the Admin CP. It just displays the error "Sorry. The administrator has banned your IP address. To contact the administrator click here". Is there a way I can remove this IP address from the blocked list by editing the table in the database directly? What is the table I should look for?
Thanks.
Erik

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