Hello everyone, I have installed this product successfully created the categories, set extensions, started to upload the files to test and everything was successful.
As soon as I try to download (I am logged in as admin, but also as a normal user) can not do the download of the file, it returns a 500 error
I tried to find a solution but I could not figure out what to do, I kindly ask you gurus tell me where and what to do, thanks in advance and sorry for my english..
This is a error:
500 - Internal Server Error
This is a temporary server error.
Please try to reload the webpage later.
If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.
Common reasons for this error are:
Incorrect file/directory permissions: Above 755. In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel's File Manager.
Incorrect Apache directives inside .htaccess file. Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.
Unfortunately I am not a programmer so I ask politely if there is a solution by setting the file. Htaccess or php.ini you can post the code, thanks
The downloads folder had permissions to 755 and gave me the same error and I changed to 744, but does not change
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