[riskreward]

Just a gentle post from a VIP user

1. I use the Vbsocial 6.3 product and it is cool. However, make sure to take backup before you install any product. Some products (Vbsocial Wall activity stream) are in beta phase and can cause lot of DB problems especially in Activity stream and profile region. Complicates if you have VBseo.

2. The integration of other third party products with Vbsocial doesn't work that well. For example, the Vbseo Like integration, DBtech tagging isnt as seamless. This is especially true if you have some custom usergroups.

3. The integration of VBsocial Wall and Notification isn't smooth either. Many times when you write something on the wall and some other user likes your status or comments on it, you dont get a notification for it.

4. If you have a heavily customized theme, then god help you with the installation. Most of the changes they suggest on the manual have no impact on the way Vbnotification is displayed. Most of the times it is either not aligned properly or take lot of additions in the templates. The manuals are confusing too. Somewhere it says add code to Livenotifications.Css and the support says to do it in Additional.Css. So if you are new to this, you will get confused.

5. The Product support is one of the worst I have seen. Even free mods here get better support. The VIP support forums are left unanswered for a long long time and in between the user is left hanging while he awaits the reply of developers. The reply however is to the point and solves the problem.

6. The themes they provide are a delight. Work very well. Server load is low and does not impact performance. Rest of the features like Vbsocial view, Slider. Revenue share are also good.

They seem sincere in their effort but are slightly less organised. If they can improve on that, then they will be a force to reckon with.