
08-27-2012, 02:02 PM
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Join Date: Jan 2004
Location: Cleveland, OH
Posts: 82
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Quote:
Originally Posted by Glockie
Hi guys,
Looking for a little advice here,
A few genuine users have been blocked recently, and the only way I can allow them to register is by disabling the product and then asking the new user to re-register..
The problem is, I can't seem to find the logs OR see the options to allow the new user or deny them access.
Is there an area that I've missed that will show the denied users and where I can allow or deny them registration?
It's bound to be there somewhere, but I just don't know where to look for the logs and to allow users etc..
If it's not in there, or there are no options for this, then that's a major flaw...
Been using this product for a while now and it's superb gotta say! Thanks for this...
I hope someone can point me in the right direction here.
Many thanks
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Statistics & Logs>GlowHost - Spam-O-Matic Logs should show you the blocks and allows. Not sure about allowing specific users though that have been blocked.
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