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rockerzteam · #34 08-03-2012, 08:05 PM

Quote:

Originally Posted by Morrus

Just in case anyone is interested or following along. They took ten days to even respond to the PayPal complaint, at which point they simply refused my request for a refund. Additionally, they also deactivated my account at their site. So not do I now only have a product which will not install, they have my $59 and I don't have the 3-month subscription I paid for.

Paypal should refund the purchase amount. Anything that is considered an electronic download or virtual software they will refund the amount from there account. If they refuse the refund just escalate the claim further or perhaps call PayPal. I have dealt with this before and after calling all was good.

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