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Old 07-01-2012, 07:11 PM
doubleclick doubleclick is offline
 
Join Date: Jul 2004
Posts: 218
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Thanks again Gemma.

So, if someone invites you to play a tournament.

You log into the forum, then:
1. Click Notifications, select Inbox
2. Click the subject line to open the message.
3. Click the "View Tournament Details" link in the message.
4. Arrive at the Tournament ladder page. At this point, the user, (and in this case me) have no idea what to do. Just a deadend.
5. Click randomly (or ask Gemma) until you click Tournaments Awaiting Players.
6. Click some more, or have an flash of insight and click "sign up". Hopefully, they signed up for the tournament that they were invited to, as there doesn't seem to be any connection here between the invite and the acceptance.

Is there anyway to reduce the clicks and to get to the point? Without an instruction manual, the users can get worn out by the time they figure out how to get on board.

How about something like this:
1. Click Notifications, select Inbox
2. Click the subject line to open the message.
3. Click the "Join Tournament" link in the message, which does the same thing as step #6 above? Or get fancy and have two links, with the second being decline invitation?

That shortens the rabbit trail by half, removes a dead end, reduces navigational ambiguity. Again, this is a great script, just looking for a way to keep the user moving forward in getting to play a tournament.
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