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DragonByte Tech · #**417** 03-10-2012, 06:30 PM

Quote:

Originally Posted by vijayninel

Well actually, I am a paid customer of this product and the dragonbyte-tech.com forums the usual reply is that the bug is actually working as designed so its not actually a bug. You will also be told to put the bug as a "feature request" for future versions (if there are any).

Obviously ensuring we're providing the best customer service is extremely important to us, so I wanted to check up on the service you received in this instance to make sure it lives up to our high expectations.

That being said, just went through the user tagging suggestions, feature requests and bug reports (open and closed) on DBTech and no one has ever reported the underscore issue there.

Is it possible you could send me a link to the thread on the forums you made where you reported this? From what I can see it doesn't exist. Hopefully this is just an error somewhere and someone isn't trying to invent stories to harm our reputation.

Iain

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