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DragonByte Tech · #**118** 03-07-2012, 06:32 PM

Quote:

Originally Posted by burlesque

Hi, I purchased this from your siteabout 12 hours ago, but I've still not received the download. It still says 'Awaiting Authorisation' even though the payment has gone through successfully.

I already contacted you through your site, but have had no reply.

Just a little note that I replied to your email roughly 15 minutes after you sent it - have you checked your spam folder/ensured *@dragonbyte-tech.com is on your safe sender list?

In future sending a PM or starting a thread on the DBTech forums is the best way to ensure you get a quick reply - especially since posting about Pro products here on vb.org is against the rules, so we can't actually give you support etc on that here

Iain

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