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cbiweb · #**1598** 02-14-2012, 10:52 PM

Quote:

Originally Posted by cbiweb

Username check is disabled on my forum, but there is a new member whose posts keep getting sent to moderation. He is a lawyer, his registration email address uses the domain of his website, and his posts don't have links in them. Any idea what I need to check to prevent this from happening to him and to other legitimate new members?

Quote:

Originally Posted by ForceHSS

you would need to go into the sql table and remove his info as his ip, name or email has been flagged already

What do you mean by remove his info? Delete him altogether?? I looked at three places in phpMyAdmin (glowhostspamomatic_log, glowhostspamomatic_remotecahe and glowhostspamomatic_stats), and see the info, but what do I delete or edit without nuking his account?

edit: I've discovered this note in the database regarding the member's posts: "Post put under moderation based on Akismet result". So it seems the Akismet feature is causing the problem. How do I resolve that?

Quote:

Originally Posted by Alfa1

Check his IP on stopforumspam.com
If the IP was used by spammers, tell him that he should complain to his ISP.

Good suggestion, thanks, but nothing turned up there.

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