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Originally Posted by mIQe
My expectations for support differs as well, just as yours do. How ever waiting weeks for help is not what I call support. If I paid for a product I expect 24 hour support and that they can solve the problems in a day. For a free product like this, I expect that something should have happened in 3 weeks time.
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I have a different take on things as I have written a couple of free programs, and while I do offer support, often it isn't timely due to other constraints and patches can be months in the making even if the bugs are small and easy to fix.
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You say that as if I would have any idea what SQL is. I don't. I'm totally illiterate when it comes to stuff like that. Thus in need of support when it doesn't work.
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I forget sometimes that not everyone who administers a site necessarily has the technical skills to do the behind the work fixes that are sometimes required.
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So far, the forum logo on the awards page is not in the same place as it is on any other forum pages. - I've been told it might be the skin wrapper, but I don't get why that would be different for this page and not the others. It seems to draw all the info from the same place after all.
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I'd guess this is actually a problem with your skin, as you've been told. The easy way to check it is does the default skin look normal or does it have the same issue on the awards page. If it doesn't its a skin issue, if it does its an issue with the plugin, but on my forum I don't see any problems with the default skin.