So I assume that you've checked to make sure the promotion doesn't show up in the promotion manager? You could check the db but I guess if one was there it would show up in the promotion manager.
Could you possibly have edited any of the vb files? I believe the usergroup that new users are placed in is coded into one of the scripts. The promotions don't take place right away so it would make sense to have to set the group another way.
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