[mIQe]

Originally Posted by squidsk

Pretty sure, because it would make the code and the queries more complex if it was applying awards retroactively. I'm guessing that the automation is run through a cron job which runs every X period of time. If you want it to run retroactively then you're running an extra query for every single user in the database for every single award that is being automatically awarded. The overhead for that would not be something I'd want on my site.

As for complaining about the support, you do realize that whatever support you're getting, and I believe that just means patches and stuff, you aren't paying a cent for, so complaining that you aren't getting enough for free is . . . uncalled for at best.

Well I guess you and I read different things in to the term support. I read it as this: If a product is supported the customers can come with what ever problems they have with the product and get the help they need to fix the problem. It doesn't matter if it is free or not. What matters is that it is supported or not.

This product is supposed to be supported.

If it does mean what you say that it is just patches and such, then an other word then supported should be used. Such as In Active Development or some thing along those lines. Using supported is misleading in that case.

As for the award automation, it does not work, at all. I've tested with a 1 day membership award and it isn't awarded either. If it is some setting I've not done right or not, I have no idea as the documentation on how to use the product is not 100% on how to set it up. Nor have I gotten support here to sort it out.

As for rewarding automated awards retroactively, if it was a button you could click to start a process to check each member's amount of days as a member once, then it wouldn't be a huge amount of queries that runs all the time. Plus those that wouldn't like to use that function could choose not to. But since it's not working at all this is all just wishful thinking.