vb.org Archive - View Single Post

MaXimus · #1 02-05-2012, 06:08 PM

I am going to be asked this tomorrow, please help me answer in a professional way to not put the blame on my colleague who made a mistake

Situation:

You are working in a company that offers a programme which is supposed to be a concierge service for high class members who expect you to do everything for them, hotel bookings, restaurants, gift recommendations, etc..

The member has asked your colleague to find him a good GYM in an X area in the city....

2 days later the member calls and is angry because noone has attended to him...

you get the call...upon checking the request, you notice that your colleague has forgotten to look into it...

What would you tell the member to keep him satisfies yet not put the blame on your lazy colleague? win both parties...if you know what I mean..

Please help me find a good answer as this will decide my next job if I get through this scenario which I will be asked tomorrow

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01485 seconds Memory Usage 1,760KB Queries Executed 11 (?)
More Information
Template Usage: (1)SHOWTHREAD_SHOWPOST (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_box (1)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit_info (1)postbit (1)postbit_onlinestatus (1)postbit_wrapper (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit reputationlevel showthread	Included Files: ./showpost.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_postinfo_query fetch_postinfo fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showpost_start bbcode_fetch_tags bbcode_create postbit_factory showpost_post postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start showpost_complete
Messages: