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Originally posted by hadley
My snipe at vB was this:
The sales conversation I had with them pre-purchase led me to believe that vB's "subscribe to forum" feature did exactly what I want: notify the person subscribed, via email, whenever there's a post to that forum. It makes sense; after all, that's what "subscribe to thread" does.
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Then you're conclusions to this was wrong, because it was never mentioned specifically that an email would be sent out (dont you think it would have been stated?). When I read over the features, I never came to that conclusion.
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When I started talking to vB tech support about this issue a month ago, they told me the "subscribe to forum" feature does not provide any email notification -- it's only there so that users can build "hot lists" they can access directly through their control panels.
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Exactly as it does and was said in the features of the software. Again, nowhere did it state that it would email anyone.
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Now, had they told me a month ago that there was a hack out there, I would have grabbed Chris's hack, and it would have worked, because I was still running vB 2.1 quite happily. But vB tech didn't respond for weeks, until I finally prodded them with a follow-up email -- and it was only then that they suggested I look here for a hack. (Prior to that, I didn't even know about this board.) But by then I'd already upgraded to vB 2.2, which I didn't need -- I'd much rather have the hack.
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Please re=read Vb's policy about support to hacked boards (summarize, they dont offer it)
The Hack forum (on vb's site) has a direct link to this site.
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Chris's hack does what I believed the vB product would do, and what I strongly think the vB product should do -- but in fact it was never built that way, at least not to my knowledge.
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What you believed it would do, and what it states in the features are two different things. You just came to the wrong conclusion.