[NomNomNom]

Originally Posted by NomNomNom

Hi,

I think I get the same problem as reported here. The chat window is displayed but gets stuck with the 'Loading...' prompt. If you try to post a chat, it goes to another page with a 'Your submission could not be processed because a security token was missing' message.

We are using vBulletin 3.1.9 and MGC Chatbox Evo 3.2.1

Templates have minor modification, but only so far as changing site logo and removing the 'What going on' box. I tried reverting the changes, but it did not help.

I have checked the Diagnostics -> Problematic Webserver Modules section, but it shows no issue against mod_security (mod_security, AJAX Unicode Issue, No).

I have also tried clearing the vBulletin cache, but it does not help.

Has anybody else come across this problem or have any advice as to what to try next?

Any advice is appreciated. Many thanks...

Originally Posted by VBDev

Hum, you shouldn't be redirected when posting a chat.

Have you ever used firebug extension in Firefox ? To track any js error.
You'd have to configure it to stop on errors.

And see if you get one. Otherwise I could do it for you if you give me a test account on your forum by PM.

Thanks for the advice. I tried Firebug as you suggested and it highlighted that it couldn't open a number of the javascript files in the mgc_cb_evo/clientscripts folder. I think the files got 700 permissions when I extracted them to my laptop prior to upload. chmod'ed 755 the files and everything is working perfectly now.

Thank you very much :up: :up: :up: