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CharlieDelta · #**566** 01-06-2012, 04:32 PM

Quote:

Originally Posted by Gemma

My blonde hair is glowing brightly because I didn't understand any of that

I was afraid that may happen, it is a bit of a unique issue.

In "Usergroup Manager" you have default usergroups and custom usergroups.
Basically if someone is a primary user of a default usergroup with premium as their additional they have access to the arcade but if they are a primary user of a custom usergroup with premium as their additional they do not have access. The permissions are not recognized.

For example; Joe Blow signs up to the site and is now a "registered user" he purchases a premium membership and "permium" is added as an additional user. He now has access to the arcade. But if he is moved to Senior NCM as his primary but still has premium as additional he no longer has permission and gets an error.

Attachment 135507

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