gazza2008 has a valid point.
One possibility is that the hacker has hacked your PC with a keylogger and now has all your passwords etc.
The first thing to do is to check.
Download SOPHOS from the web and install the free "anti-root kit" and run it.
It will find and remove certain keyloggers.
A good free AV to run is "Malwarebytes" Many have reported very good results by using it.
As far as your site is concerned, I am sure that some of the more techy people here could offer you assistance.
It is a shame, but some hackers are the lowest of the low and so are those that support them for their own benefit. Some webmasters and support staff actually support them, hard as it is to believe.
It would be prudent to change your passwords on a very regular basis and especially now that you are having security concerns.
I hope that you can fix the problem easily. AL
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