Make sure you've uploaded the crossdomain.xml file which is in the archive to your site root (ie where you uploaded the mochi.html file that is required to verify your site by Mochi)
You may also need to extend your Timeout Session so members aren't logged out during games. AdminCP > Settings > Options > Cookies and HTTP Header Options > Session Timeout. Also, is the 'Remember Me' box ticked when logging in.
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