[Ideal Web Tech]

Originally Posted by baileyjojoms

I have installed this and I am not able to use it. When I type a message it doesn't appear to the other user. After sending the message my chat box shows up blank. I have to close the chat box, and refresh the page to see anything.

You are experiencing a bug that we are working to fix but not many people have gone to our site and opened a support ticket so we can test patches on your server to get it working, as with all the different server configurations out there we have to make some specific patches for some of them to fix issues. Once we fix them and build them into the release then there will be less issues for everybody. As most the people not getting the messages without reloading are suffering from a similar bug that we have already fixed on a few sites but we need more to test it on to make sure the fix is enough or if we need even more work arounds to fix server configuration conflicts.