Vivi ... hope this helps ...
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create a directory below your document root, if you can, this means if you login to ftp and you see a httpdocs, wwwroot, www or public_html folder this is below document root. Create a directory here and give it 777 permisions if you are on a unix server. You can call the folder whatever you want, i simply called it attachments. If you have to place it above document root then give it an obscure name such as att4chm3nt5.
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