[MAdotcom]

When you upload the files via FTP you need to make sure they are put in the correct directories. Not trying to be a ++++ so don't think I am talking down to you by showing you an example but I didn't even think about it so here's an example for this specific product (hope it helps)

ex: the file 'upload' has 2 files in it (admin & includes) in the admin file glowhostspamomatic.php exists and that php file must be placed in your forums admin directory, not in the root. Same with all files excluding the product-glowhostspamomatic.xml file which needs to be uploaded in your forums admincp.

Long story short, make sure the file you FTP goes to the correct directory not in the forum root.

Hope that helps