[GlowHost.com]

Originally Posted by vissa

Under "StopForumSpam: Desired Action", what exactly does the option for "log and continue with registration" do? Does it just allow them to register as a normal member and post? Or does it put them in a banned/temp group? We *really* need an option to put them in a banned/temp group if it doesn't already because of the following:

I'm starting to get an increase in false positives from stopforumspam.com. Some of these users have used the 'contact us' to report such false positives. Some of them may be members that other forums have banned and reported for whatever reason even though they weren't actually spammers. However, because they are not registered in a banned/temp account, I cannot reply to them or activate their account. Sending them a personal email would be far too time consuming. Advice?

Thanks!

It does exactly what the description says:

"What should happen if the new registration is listed in the StopForumSpam database."

If a spammer is found, you have 2 options. Log and block them from registering, or log and allow them to register. if you allow them to register then the rest of your settings control what happens from there...

Yes, they would go to the "newbies" group (as you called it a "temp" group) if you have set the system up for newbies management.

I don't know why you cannot activate the,m...just go into their profile in admin cp and change their group to registered users. If they were not able to register at all, then look at you log and see why they could not register, then decide how to adjust your controls to whatever suits your needs.