[teach1st]

Originally Posted by DragonByte Tech

If you are having problems with sound, please follow this check-list:

6) Is the following text present in the source of the page: <embed ?
Right click -> View Source -> Ctrl+F -> <embed
If this is not found, and all the above steps are completed, then you may have an out of date template. Please revert any customisations to dbtech_vbshout_shoutbox
Alternatively, try removing

 AND $bbuserinfo['dbtech_vbshout_settings'] & 16384

,

 AND $bbuserinfo['dbtech_vbshout_settings'] & 32768

and

 AND $bbuserinfo['dbtech_vbshout_settings'] & 65536

from that same template.

If none of the above steps fix it for you, then it's a browser issue that we are unfortunately unable to assist with.

Fillip

Removing the code above got sounds working for me (3.8.7 pl 1), but the sounds don't stop in Chrome and Firefox on any of my Win 7 computers - with no new actions the sound periodically repeats itself, and on every refresh the notification sounds again. The reason I'm trying your product is for the alert sounds so that I can respond quickly when my students ask a question in shout. The needlessly repeated alerts sort of make the point moot.

In addition, the shout font size seems to change at random on my installation, usually after I make permission changes in the shoutbox control panel, and that's in all browsers on Ubuntu, Mac, and Win 7 and whether using a vanilla style or a few custom styles.