[DragonByte Tech]

Originally Posted by fxwoody

@bikoy, go in FTP, find the folder in question by following the order and right click on AOP folder, look for permission in the contextual menu and change from there

That's correct

Originally Posted by fxwoody

In your designer/coder mind you must have an idea of where to look first at least to put me in the right path on where to look for the problem....NO???

Try reverting any vBShout templates

Originally Posted by fxwoody

or i buy the pro version and you won't have the choice to look for the problem for me

Sorry, the Pro version doesn't entitle you to support for custom skins
The money you pay for the Pro version is for the time spent developing the product, not support. Support is not a guarantee, we just give it to the best of our abilities because it's the right thing to do. Support only covers actual bugs in the application itself, and questions for how a certain part of it works. We cannot configure it for you, and we cannot support custom skins

Please understand that when we're dealing with custom skins, there's literally millions of possible configurations out there, and if we took the time to support them all, we would have no time to update the product (thus you would no longer get new features or bug fixes).

It's a policy we have not out of spite, but out of necessity


Fillip