Thread: Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support)
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Old 06-11-2011, 08:30 AM
micheal332001 micheal332001 is offline
 
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Quote:
Originally Posted by Poohnix View Post
We're getting an error not having permission to view the page when submitting a ticket, (and the ticket isn't submitted), even when the usergroup permissions are set to "can submit ticket". This is on a vB 4.1.3 install.
Also there seems to be something strange with the live chat - it says all operators are busy, no matter how many are logged in. (It appears the system treats Technicians as regular users in need of support, not as Technicians...)
What are we doing wrong here? We've double- and triple-checked all settings again and again, but can't find anything amiss.
(PS. This is the same as Princesspepper posted about May 30, above.)
Make sure you have uploaded all files to the right place and also run this from your admincp.
http://www.USERSITE.com/USERFORUM/ad...buildbitfields

Quote:
Originally Posted by TheShanka View Post
Do we have the option of paying for Copyright Removal?
Yes there is and you can get info about this here www.totally-scripts.com/shop/shop.html
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