[TalkVirginia]

Originally Posted by Alan_SP

If I understand correctly, mod will send only one email. Even if they return and become inactive again. Can you change this behavior? I'd like that this settings mean that my users are bothered whenever they become inactive after certain period of time I define.

If they come back, they are active. After some time they may become inactive and I want them to remind again.

Hi Alan,

You have the option to set the mod to send either a single reminder or if you want, you can send multiple reminders. There is also the option to set a maximum limit of reminders. For instance, you only want to send 20 reminders, and they member will not receive anymore after they get the 20th reminder. If the member becomes active, the mod will not reset the reminder count. In addition to this, the inactivity grace period or how long should a member be away from your site to be considered inactive? Some say 30 days, others say 60 days, or maybe 90 days. To completment this setting as I've mentioned in other posts the setting to define how often an member will receive a reminder after they have become inactive.

Does this answer your question?