Quote:
Originally Posted by TalkVirginia
If you set the grace period for them to become inactive 60 days from their last activity date. On their 61st day they should get a reminder if they've never received one. This will set a flag so that the next time they become inactive for 60 days they won't get anymore emails if the mod is set to send only one email.
If set to send more than one.. same as above except the mod will look to see if they received an email previously.. and how many days it's been. For instances. If they have been inactive for greater than 60 days, let's say they have been inactive for 150 days and you have the "How often should we send reminder emails" setting set to 30 days, they should recieve an email every 30 days within that 150 day period which would be 2 times (150 - 61 = 89 / 30 = 2.966).
|
If I understand correctly, mod will send only one email. Even if they return and become inactive again. Can you change this behavior? I'd like that this settings mean that my users are bothered whenever they become inactive after certain period of time I define.
If they come back, they are active. After some time they may become inactive and I want them to remind again.