Thread: Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support)
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Old 05-19-2011, 08:39 AM
micheal332001 micheal332001 is offline
 
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Quote:
Originally Posted by TurkeySub View Post
Hi,

Has this been updated to support v4.1.3?

I have it working but looks like at least one page has a template issue (Submit a ticket page, livechat image and info is at the top right of the page).

A few questions:

1) Is there a way to disable livechat from showing?
2) When a technician replies to a ticket it is no longer displayed, is there a way to allow it to continue to display in the event the technician needs to reply to the ticket again?
in the commercial version you can turn on or off the live chat.
as for num 2 the tech can still view any ticket he/she wants.
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