I do not seem to have commenting or editing functionality on trac. So here goes:
Send registered member explanation how to resolve blacklisting
Yes, an email would be more effective than a PM.
Trace IP directly from the log.
In the log hotlink the IP of the user. The link should point to a whois for the user. For example /admincp/usertools.php?do=gethost&ip=xx.xx.xx.xx
Or a better whois service like
http://who.is/whois-ip/ip-address/xx.xx.xx.xx/
Alert the admin which members have been blocked by BB and why.
Quote:
Originally Posted by Eric
For sites with a lot of traffic, sending a notification such as this by PM may be overkill - then again, not sure what other option would be available.
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Such notification should be sent max once per X days and should list all blocked members since the last notification.
It would be useful to include some additional information like join date, post count and usergroup of the member. This makes it easier to see if the user is a legitimate user.