Quote:
Originally Posted by NLP-er
Thanks for note  We are still giving free support of course, just ask to write questions on our forum, because here it is really easy to get lost when several issues cross each other. The mod is just too big right now and have too many users to be able to manage all issues in 1 thread.
So support is 100% free. If someone ask here we ask him to do it again on our fourm in separate thread. This is simply administrative decision which we believe will allow to faster and better support 
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I can understand that however think about it... that bypasses the entire reason we use the "Supported" system, meaning that it should be supported here or not because if we do what your doing then it's more work for each of our valued members here. If one mod says their flying free support under that "Banner" per say then everyone else will attempt to follow suite and we'll have nothing more then 100% supported mods when in actuality they're not supported here see my point? I can fully understand not arguing that point simply saying that understanding is null and void in this instance despite your point because no one wants to take additional steps for free support when it's labeled as such imo.
Sincerely,
Mike