Quote:
Originally Posted by Simon Lloyd
Error10, thanks very much for the detailed explanation, as i've never been blocked by badbehaviour i would not have seen it, when i click the link in the logs for the key i have never seen a link or technical key 
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I should hope most people will never see it.

In any case you can advise your user to click the fix it yourself link and to use the registry cleaner provided. (He will have to reboot the computer after using it, but the page also explains that.)