Our servers are currently located in the San Francisco, CA area. We have plans to expand to multiple sites, however, to provide better performance around the world.
The option to translate text will be shown after we detect that two users have different browser language settings. If your browser is set correctly to your native language you will be prompted if another user with another language shows up.
Yes - we provide random names for our "Guest" users. This is to facilitate more 'human' conversation. (It's easier to talk to 'Guest Joe' than to 'User5'). If you disabled the chat for guests, keep in mind that Guests who already had entered the chat system will still be there until they refresh their pages, so it might take a while for all guest users to disappear from the chat.
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