[cbehan]

Originally Posted by y2ksw

Please try to use a different template just to see if it generally works. It makes no difference to the vbulletin version or suite, we use it on all versions from 3.6.5 onwards and for sure on all 3.8.x and 4.x.x versions.

It may be an additional feature about user group exclusions, though. Not much code to add and a little change in the queries

First off, thank you very much for all the help.

Here's what I've tried.
I moved to the default template with no customizations and placed <div align="center"><!--@vbbanners:0@--></div> directly into ad_navbar_below, but still got nothing.

I think reinstalled the product overwriting the previous install, and I'm still getting nothing.

I'm at a loss.