[jamiedolan]

I know this is kind of a Me Too comment, but here is some more feedback.

I think you have a nice looking product. I'd really be interested in it for my new VB forum; but, and do correct me if I am wrong, basically your system counts everyone that is logged into VB as a user?

My other forum, which is a tiny niche site has had up to 77 people on it at one time, so I would have needed to be on a $49 a month plan to avoid showing users errors.

I understand the technical requirements of this app and why it can be resource intensive. It would not fair well on most shared hosting accounts for all but just a few users.

That said, many many of use here that has any kind of sizable site are already on a VPS, dedicated, or cloud type of services with substantial resources at our disposal, often sitting idle.

If this was also sold as a self-hosted (and not just a SAAS) I'd be very interested in it. I feel it would be worth $200 a year for self-hosted up to maybe 300-500 people online.

The other option would be to only count the people that are actually chatting, now I understand why this don't really make sense from a technical stand point because you have to basically be "pinging" all the users all the time to keep the chat available and communicating with them, but it would make the current pricing structure much more reasonable.

Based upon the demos for this product, I would love to use it. However, thinking about the lunch of my new site in the next 30-60 days, I can easily see a launch day that brings in 205 visitors. I sure don't want those people seeing any kind of error message. I just can't possibly justify a $119 a month plan.

I do see where you have a potential market, with doing this SAAS chat, to the larger boards, but I feel far and away, it is going to only be the top few hundred largest boards that are going to be interested at these prices.

Do please let me know if you decide to sell the software for self-hosting or even if you change your pricing structure so it is more reasonable for smaller forums.