@Kaelon - Thanks for the suggestion! Right now we're setting all Moderators and Admins as chat admins. I've heard similar feedback from other people that a separate "chat admins" group would be desirable. I'll look into doing that.
@MagiKelly - Your signup came through as an upgrade rather than as a new customer which is why it charged you. I refunded that and gave you the 15 day trial. Also - could you shoot me an email so we can get that popout issue resolved? I'm not aware of any problems with popouts in IE. What version are you running? Perhaps you have a popup blocker running?
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