No, there is no area for non-licensed users to ask specific vbulletin questions. Only licensed members can get technical help. It is very easy for the admin to add an email for priority support. I'd suggest you ask them to do this so you may post here in the appropriate forum. They do not need to give you any information about the license - all they need to do is login to the members area and add your email address - that's it.
(Moving to pre-sales since it really shouldn't be in here.)
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