Thread: Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support)
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Old 01-03-2011, 06:03 PM
micheal332001 micheal332001 is offline
 
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Quote:
Originally Posted by GoHighVoltage View Post
Hi, Thanks so much, I am a bit confused:


What is the best way, or how to set up all the SPAM settings?

Also, I think I updated to 4.6.4 correctly, by uninstalling the .xml file, and overwriting all the files on the server, then reinstalling the new 4.6.4 .xml file?

What is different in the new files? I did notice the Agent online / offline is no longer in the side block? Is this correct? And I didn't notice any other new options?
the spam settings are already set for you but you can change them if needed.

The only changes are some updates to templates and some of the php files that have some bug fixes.
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