vb.org Archive - View Single Post - Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support)

Quote:

Originally Posted by Welshy2008

Hi Michael,

How do I remove the "HelpDesk" tab, please?

And I am not getting any attachments through that were sent via the "ticket".

Your help will be appreciated.

Many Thanks.

Happy new year

As to remove the navbar helpdesk from the navbar its easy just login to admincp->plugins & products->plugin manager

look for Product : microSUPPORT PRO then click the check box HelpDesk Tab Menu and then save and the help desk tab will not show.

X vBulletin 3.8.12 by vBS Debug Information
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Messages:

X vBulletin 3.8.12 by vBS Debug Information

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More Information

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Messages:

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01173 seconds Memory Usage 1,761KB Queries Executed 11 (?)
More Information
Template Usage: (1)SHOWTHREAD_SHOWPOST (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)bbcode_quote (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_box (1)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit_info (1)postbit (1)postbit_onlinestatus (1)postbit_wrapper (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit reputationlevel showthread	Included Files: ./showpost.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_postinfo_query fetch_postinfo fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showpost_start bbcode_fetch_tags bbcode_create postbit_factory showpost_post postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start showpost_complete
Messages: