[andrew.lee]

Hornstar: Thanks for catching this. Fixed. That's what I get for writing two plugins at the same time : )

Swollen Cranium - happy to answer any questions! We're trying to start a business, so the goal is to have people upgrade to our paid products. The free version is our way of letting people try it out on their communities and see if it's a fit. It's also free advertising for us, since we have a "powered by Envolve" message in several places on the chat. Having a free dumbed-down version is pretty common these days for SaaS companies.

In regards to the privacy policy, the *public* chats are intended to be made searchable by the general public at some point (just like most vBulletin forums can be indexed by Google). So who are we going to be sharing this data with? Potentially everyone! Currently that data is only being provided to site owners, however. If you notice, when you create a new chat it says "This is a Public Chat". We're trying to be clear about what we are doing here.

The private chat transcripts will never be shared with anyone but the people you invite to them. We may use statistical data from them in the future to improve our product, or potentially to customize the experience for you (Gmail does a similar sort of thing). Currently we aren't doing any of this.