[Digital Jedi]

Is that anything like Word to your Mother...<ahem>

Originally Posted by thecorvettekid

Encountering some SERIOUS problems with this mod after installation.

I uploaded all files to their correct location(s), then imported the product-itrader.xml file through the AdminCP > Plugins and Products > Manage Products > Add/Import Product. Installation completed without any error messages.

I've turned the iTrader system 'on' through the AdminCP, and gave my User Group (I have a separate User Group just for myself above and beyond the default 'Administrator' group) permission to view, rate, and administrate ratings; all other usergroup permissions have not been turned on yet. When viewing any user profile, the Feedback Score tab appears and their feedback is shown (all zeroes, as this is a new install of iTrader). The iTrader link is shown under the 'Communities' link in the navbar as well. All very normal.

However, the problems start here.

Whenever I click on the iTrader link in the navbar, the feedback score under my user name, or the View Complete Feedback link for any user, I get a "500 Internal Server Error" screen saying that the server encountered an internal error or misconfiguration and was unable to complete your request.

I get this same error whenever I attempt to access ANY of the six .php files which were uploaded to the root directory of my site.

I know I am not the only person in this discussion thread who has experienced this issue, but seeing as vbenhancer has essentially abandoned all of us with respect to iTrader, can anyone suggest a possible fix for this? Could this be a PHP version issue (my server is running PHP 4.4.9)? Do I need to contact my webhost to request a PHP update?

I have wanted to install the iTrader mod for quite some time but have been putting off doing so due to an obvious lack of support. Now that I have done so, I am encountering EXACTLY what I feared would happen.

It does sound like you might have the files in the wrong location. Did you upload them all at once, or did you try uploading them one at time? One at a time is often a comment mistake. Possible FTP uploaded in the wrong format.