[Digital Jedi]

Originally Posted by kalisekj

Digital Jedi you are wrong, I am a paying member of this mod several times for several sites and the Developer has gone MIA , their web site has shut down its chatbox and its members area and the staff no longer reply to emails or pm's for over 2 months now. Yet he has been on here very recently and has not replied to pm's or to posts in this mod. In Every Society and business if a person does not respond within 1 month they are MIA. I would constitute this as MIA and no longer supporting the MOD, also kind of Unethical for taking people's money to purchase a advanced version they do not plan on fixing nor respond back to their clients. Even worse is that for those of us that have paid we are tied into their server for our mod to work, Adv Version verification system, so when their server goes down This Adv Mod shows a large error on thousands of my pages sometimes for days until they get their server running again. Now imagine having a movie site with 25,000 movies and threads using IMDB Adv version, if this mod or their server goes down it truly affects my web sites big time.

I guess if you were dealing with a larger business, but when you pay for something like a vBulletin mod, you're usually dealing with a guy, or a group of friends/associates. Generally speaking, and speaking from experience, when they say they are busy working on something and when they shut down something that requires constant moderation, that usually means they're busy working on the product they said they were working on. I know you guys would love week to week updates, but since things change so fast and personal issues will kibosh any plans you had on doing great support, sometimes you have to "disappear" for a few months just to get the product out that everybody wanted. If someone says they're working on something, and they're not committed to me for any reason, then I take them at their word they are. They only really need to say it once. It's because you paid for the product and that they have paying customers that I presume you haven't heard from them. I assume good faith until I have good reason to believe otherwise, and I think we all should.