[digitalpoint]

Originally Posted by compuminus

Hi Shawn, I've been using this mod in my forums for several months now, and many members have been reporting intermittent outages with the page. It isn't browser or location specific, but has been happening quite a lot, and I've been really struggling to isolate the cause. To make matters worse, I've almost never been able to see this happening at my end (but am 100% sure it is happening to lots of other members).

The page still loads (and the rest of the site works fine), but the latest events will appear empty and nothing scrolls. Even when they refresh, nothing appears until perhaps several hours later. No particular event/post is known to trigger this, and the digitalpoint_spy table is fully populated and is getting updated correctly. The server load is also never very high. I suspect that this could be happening on other sites as well, but my site members just use the page so heavily that they notice the 5-10% of the time that it is happening.

getXML/processXML/push aren't working under certain conditions. Could it have to do with their function timings? Any ideas? Here's some of the customized timings:

var fadetime = .25;
var pushtime = 300;
var fadetime_end = 1.5;
var pushtime_end = 4000

Any help here would be greatly appreciated...

Would be a little difficult to debug if you don't see it happening and I can't see it happening. Can you get one of them to take a screenshot or something when it happens? Maybe some error with the one of the text interfering with the XML transport or something. I've been meaning to move it over to just use the internal vB_XML_Builder class, which should solve any issues with the AJAX crapping out if strange characters somehow made their way into it.