Quote:
Originally Posted by toonysnn
You can create this type of system based off of a forum, but with forum permissions.
Permissions for the groups you wish to have support tickets:
"Can See Others' Threads" to No
"Can See Own Threads" to Yes
Permissions are default for the groups that can administrate the tickets.
Permissions for guests should be all "no."
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wow quick reply. :up:
I'm not planning on using a forum, it will be a forumless site, although I'm aware it is part of the Suite.
So all i would need to do is set up one bit on the forum. Set guests permission all to 'no'. Set the other settings that you mentioned as well. So the members will see just one section on the forum called "support" or whatever and they will only be able to see the threads they make.