Hi,
Thanks very much guys for all your help. I think this problem is related to the fact that my hosting company is currently moving to cpanel servers as they sent me an email a few minutes ago telling me this:
Hi Michael,
We are working through the first phase of the necessary migrations to the new system which is related to this. We changed over two servers last night and unfortunately this process has run into today.
I can only apologise for the inconvenience but the changes are necessary for the upgrades and we are going as fast as the old servers will allow.
Once this first phase is complete it will allow us to spend as long as we need to get all hosting accounts setup on the new control panel system. It’s unfortunate that you have experienced problems prior to us starting any work but due to the age of the old systems this is one of the motivations as to why we decided to upgrade everything. We wanted to leave the existing systems as they are while we move everything to the control panel but this has not been possible.
We are working as hard and as fast as possible to get you back online.
Kind regards,
James
www.sheppeydigital.co.uk
Regards,
Mike.